Accommodation Terms and Conditions

CONFIRMATIONS
All bookings will be considered definite when confirmed in writing, by email, fax or verbally. We accept reservations up to 24 months in advance.

PAYMENT
Payment must be made prior to or upon departure. Payment may be made by Credit Card, Debit Card, Cash, Check and Bank Transfer.

GRATUITY
Due to taxation changes we are unable to include a charge for Gratuity. We can add what you instruct us to at the time of departure/settlement, or you may leave a gratuity entirely at your own discretion. The state of Maryland now taxes “business applied” gratuities at 6% on room, food and non-alcoholic charges and a higher rate of 9% on alcoholic beverage charges. This of course increases the cost to the customer and makes the administration of the procedure unmanageable for smaller businesses.

PRICES
Published Tariffs may be subject to alteration without prior notice. We reserve the right to increase prices in the event of circumstances beyond our control.

BAR SERVICE TIMES
The latest finish time for non-resident guests is 1am Friday and Saturday and 12 mid-night Sunday through Thursday. The lounge will be open to residents only, for drinks once all non-residents have vacated the building and grounds of the The Tilghman Island Inn. We would remind resident guests that the latest this Bar will remain open will be 2am; we do however request that all public areas are vacated by 2.30am. Supporting as we do the responsible consumption of alcohol, Management retain the right to stop serving any customer, without giving a reason.

EQUIPMENT & PROPERTY
Customer possessions and valuables are brought into The Tilghman Island Inn at their own risk. The Tilghman Island Inn accepts no liability for loss or damage. The company cannot accept any items for safekeeping.

DAMAGE
Customers are responsible for any damage caused by them, their guests, agents or employees whilst on the premises.

BEDROOMS
Bedroom check out time is 11.00am. To allow staff time to service the rooms the earliest check in time is 3.00pm. We cannot guarantee access prior to this time but will facilitate early check-in should it be possible.

ACCOMMODATION CANCELLATION POLICY

  • 1 or 2 Night Stay. Please be advised that we require 7 days notice of cancellation. In the event of no notice of cancellation or cancellation within this period, we regret due to our rural location, we will charge the total of your first-night stay unless the room is re-sold at the same rate.
  • 3 Night Stay or More. Please be advised that we require 2 weeks’ notice of cancellation. In the event of no notice of cancellation or cancellation within this period, we regret due to our rural location, we will charge the total of your first two nights stay unless the room is re-sold at the same rate. We impose cancellation charges in all circumstances and you therefore may wish to consider purchasing an appropriate insurance policy, which covers your stay.

All cancellations will be considered definite when confirmed in writing, by email or fax by the hotel.

FUNCTION/EXCLUSIVE USE CANCELLATION POLICY

  • Cancellation 6-12 calendar months prior to the function: Deposit is retained and 50% payment for exclusive use due unless facilities are re-sold at the same rate
  • Cancellation 2-6 calendar months prior to the function: Deposit is retained and full payment for exclusive use due unless facilities are re-sold at the same rate
  • Cancellation less then 2 calendar months prior to the function: Total Function Charge due and deposit retained

Charges will be based on provisional numbers booked. We impose cancellation charges in all circumstances and you therefore may wish to consider purchasing an appropriate insurance policy, which covers your function.

CONTRACT
When a booking is confirmed in writing, by email, fax or with a credit card number, a contract is deemed to exist. This contract is governed by USA law. No deviation to our published terms and conditions can be accepted unless confirmed in writing by CEO of Tilghman Island Operations LLC, trading as The Tilghman Island Inn.

THE TILGHMAN ISLAND INN
PO BOX 280
TILGHMAN ISLAND
MARYLAND 21671
USA

TELEPHONE: 410.866.2141
FAX: 410.886.2216
EMAIL: info@tilghmanislandinn.com

Tilghman Island Operations LLC, trading as The Tilghman Island Inn.